Return Center

Cancellations, Returns and Refunds Policy

At Big Barn we want our policies to be open, honest and clear! So here's our simple refund and return policy.

  • Once you receive your furniture it cannot be returned with a few exceptions...
  • We do not accept cancellations on special orders. Delivery Dates on special orders can vary from original schedule. We have no control over manufacturer's production or delivery schedules.

Accessory Items

Accessories may be returned for a full refund within 3 days of receipt provided they are in like-new condition. Accessories include but are not limited to: rugs, lamps, bed protectors, pillows and pillow protectors.


    *See our Product-Specific Return Policies for item-specific exceptions.


    Return Policy Rules and Exceptions

    Select a links below to learn more.

    Non-Returnable Items
    Product-Specific Return Policies
    Oversized-Item Return Policy
    Refund Policy